for Individual Investors
Whenever you need to, there are a number of ways you can contact us.
Weekdays, 9 a.m. – 6 p.m. EST
Access your account balances, daily prices, transactions, performance information and much more.
Your Janus XpressLine™ PIN may not be the same as the one for janus.com.
Weekdays, 9 a.m. - 6 p.m. EST
Can’t find what you’re looking for? We’d be glad to give you a hand. Please do not send account or Social Security numbers over email.
JanusP.O. Box 55932Boston, MA, 02205-5932
Overnight or Certified Mail
Janus30 Dan Road Suite #55932Canton, MA 02021-2809
Please refer to your form or application for special instructions before submitting via fax.