The stories of WOW can help you generate a WOW of your own. Listen to advisors share their thoughts on how WOW has fueled their practices.
We believe that GRATITUDE can empower financial advisors to attain striking advantages in business through capturing and retaining client relationships.
Giving thanks doesn’t stop at a kind word. Learn how to use your gratitude A-game to turn A-level clients into raving fans with the Art of WOW online suite of resources.
"In a conversation with one of my top clients, Bill, I learned that he had recently purchased a house on the 18th hole of the local country club's championship golf course. My sales associate and I thought it would be a great idea to get him a picture of the 18th hole for his "golf room" in his new house. We called the country club pro shop and they were able to send us a picture via email. We had the picture reproduced at an online printing site and it came out beautifully. I recently met with Bill and was able to hand deliver the canvas printed photo. It was great to see the surprise and huge smile on Bill's face when he opened the package!"
...Listening carefully, identifying passions and acting with surprise are key components to a process committed to WOW.