Elite Balanced Advisor Quarterly Call Series

HOSTED BY JOHN EVANS, EXECUTIVE DIRECTOR, JANUS LABS

Conversations that motivate, inspire and improve your everyday.

The Elements of Extraordinary Teamwork – The Nordstrom Client Service Model

Featuring: John Evans Jr., Executive Director of Janus Labs & Betsy Sanders, Former VP and General Manager of Nordstrom, Inc. and Best–Selling Author

Listen in as Betsy Sanders, iconic client experience expert and the legendary mastermind of the Nordstrom client service model, talks about team work to support extraordinary outcomes. Betsy wrote the bestseller, “Fabled Service,” and consults with executive teams worldwide on improving team work for a heightened client experience.

The Elements of Extraordinary Teamwork – Cultivating Self and Group Awareness

Featuring: John Evans Jr., Executive Director of Janus Labs & Michael Futterman, Director – Janus Labs

"There are only 3 hard things in life: steel, diamonds, and self-awareness." Ben Franklin

Outstanding advisory teams are self-aware and establish habits to improve operational alpha. Listen in as John Evans and Michael Futterman discuss the "So What?" of self-awareness…. Why self-awareness of strengths and limitations matters to the positive trajectory of any advisory team.

Past Calls

DATE

TITLE

LISTEN

11/12/15

Pursuing a Superior Client Service Model - Practical ideas for WOW in the Holiday Season
Featuring: John Evans Jr., Executive Director of Janus Labs & Nick Fox, Director – Janus Labs

10/27/15

Understanding Your Clients’ Non-Verbal Communication
Featuring: John Evans Jr., Executive Director of Janus Labs & Sandy Modell, Non-Verbal Communications Expert

7/28/15

Teamwork – Building Quality Chemistry on Your Team
Featuring: John Evans Jr., Executive Director of Janus Labs & Giti Khalsa, Financial Advisor

4/28/15

The Niche – Why is it Critical for your Success?
Featuring: John Evans Jr. - Executive Director of Janus Labs & Michael Grossman, CFP® President of Advice One LLC

1/27/15

Building Meaningful Relationships with CPAs.
John Evans Jr. - Executive Director of Janus Labs & Jon Kuttin - Barrons top 100 advisor of 2014, CEO of Kuttin Consulting Group

12/01/14

Client WOW Ideas Around the Holidays
Nick Fox, Janus Labs Consultant

11/10/14

Unlocking Your Team's Operational Alpha
Andrew Buchanan, Former U.S. Navy SEAL Officer

10/13/14

Avoiding Common Energy Pitfalls
Heidi Hanna, PhD, Performance & Wellness Coach

09/08/14

Never Ask for a Referral Again
John Evans, Executive Director, Janus Labs

08/11/14

Helping Aging clients Stay Sharp
Heidi Hanna, PhD, Performance & Wellness Coach

07/14/14

Fueling Growth With WOW
Brian Grogan, Financial Advisor

06/09/14

Driving Client Loyalty: Ideas for building a WOW-worthy practice
Nick Fox, Janus Labs Consultant

05/12/14

The Brain Recharge Process: 3 Steps to Balance, Build and Boost Your Brainpower
Heidi Hanna, PhD, Performance & Wellness Coach

04/14/14

Ignite Your Practice: Quality Client Acquisition
Thom Fross, Financial Advisor, Fross & Fross Wealth Management